With our 99.5% guaranteed
uptime, your website will at most be unavailable 3 hours
and 39 minutes during any given month. Our clients understand that a 0.5% margin for error and
network upgrades is quite reasonable.
A guarantee is only as good as the issuer. Some providers guarantee the
uptime, but offer no compensation for failure. Because we can stand behind
our guarantee, we provide our clients with no charge for the month in
which we fail to meet our 99.5% uptime guarantee. Simply put, if a client
hosted on one of our virtual servers registers less than 99.5% for the
month, then at the end of the month the client will receive 1 month of
full credit for their service.