|
E-mail Support
What is a POP3 account and how is it different that just an e-mail
address?
A
POP3 account is different from just a normal e-mail address offered by Hotmail
or MailExcite because you can sent and receive your e-mail through external mail
programs with a POP3 account.
External mail programs are much easier to use
than browser-based e-mail clients because they manage your e-mail, can filter
incoming mail, and so on.
Back to the
top.
How many POP3 accounts do I get with my virtual or sub-domain
name at Techtrade Internet Services? with my virtual
domain at Techtrade?
Your account includes 100 POP3 e-mail accounts.
Back to the top.
What external program do you recommend for retrieving my
e-mail?
We strongly recommend Eudora Light 3.06 to send and retrieve your e-mail.
Eudora Light is a freeware program made by Qualcomm Inc. and has many of the
same functions as other mail clients.
You may download Eudora Light from
the Techtrade anonymous ftp server at ftp://techtrade.com or from sites like http://www.download.com.
Back to the top.
How do I setup Eudora to retrieve my e-mail?
From any version of Eudora (Light or Pro), select Tools --> Options, then
set your Mail Server to mail.yoursite.com and SMTP server to smtp.yoursite.com.
Enter your login@yoursite.com. Be sure to use
your actual domain name rather than "yoursite.com".
Now simply check
your e-mail, you will be prompted for your password. Some versions of Eudora
allow you to save your password and check your e-mail automatically every so
often.
If you are unfamiliar with Eudora you will be interested in a free tutorial
on this program. Download and unzip the eudora.zip file from the
Techtrade anonymous ftp server at ftp://techtrade.com.
Back to the top.
How do I setup Netscape Navigator or Microsoft Internet Explorer to
retrieve my e-mail?
Consult the help files included with these programs.
Back to the top.
Can I get more POP3 accounts for my account at Techtrade Internet Services?
We allow you to have 100 POP3 e-mail accounts on each account you have with us. If you need additional POP3 accounts, you will
need to open another account.
Back to the
top.
How do I setup my account so anything@mysite.com goes to
my_login@mysite.com?
You do not need to do anything to get anything@yoursite.com to forward to
your my_login@yoursite.com. We set this up as a default when you signed up with us.
If you wish for certain e-mail addresses, such as sales@mydomain.com to forward somewhere other than
my_login@yoursite.com, you will need to set this up through the Personal Control Panel.
Back to the top.
How do I setup e-mail forwarding on my account at Techtrade Internet Services?
By default, anything@yoursite.com (sales@yoursite.com, abcxyz@yoursite.com,
38ck3gh#@yoursite.com) will automatically forward to my_login@yoursite.com. You
need to visit your Personal Control Panel to configure
your
e-mail for warding settings.
Back to the
top.
Can I have e-mail forwarded from non-Techtrade e-mail addresses
to my account(s) at Techtrade Internet Services?
No, this is impossible. You cannot have e-mail forwarded from an e-mail
address unless it is a site hosted on Techtrade Internet Services. For example, you could
not forward your e-mail at America Online to your POP3 account at Techtrade Internet Services.
Back to the
top.
What is an e-mail list and how do I set one up on my account?
An e-mail list allows you to send the same message to multiple e-mail
addresses in one setting. You just specify one time who you would like on your
e-mail address yourself one time. You can later remove any e-mail addresses from
your list. This feature is controlled by your Personal Control
Panel, which is where you can setup your e-mail list.
Back to the top. |
